Water Damage Restoration

Core Restoration offers expert and responsive services for water damage restoration.


Core Restoration offers expert and responsive services for water damage restoration. Water damage can strike at any moment, from the first drip the clock starts ticking. Water leaks require preventative and corrective action immediately. Unexpected damage can occur from frozen pipes, broken water lines, water heaters, washers and more. With our state-of-the-art equipment, Core Restoration can start the drying process within minutes of arriving on the scene.

Our Process for Water Damage Restoration

Step 1: Inspect and Assessment of Water Damages

We start our process with detailed inspection of the affected area(s) and the cause of the damages.  Our certified technicians are trying to determine the scope of the damage so that we can develop an appropriate plan of action. The cause of loss must be stopped before any restoration or drying of the building can be successful.

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: This category of water loss is when the water originates from a sanitary water source and does not pose a substantial risk if ingested or inhaled. Category 1 can quickly degrade to category 2 if not addressed ASAP.  Water from a faucet, drinking fountain, toilet tank, broken water supply lines, sink or tub overflow are examples of category 1 water loss.

  • Category 2: This category is described as having a level of contaminates that may cause illness of discomfort if ingested.  Sources include dishwasher or  washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces.

  • Category 3: This is the worst classification and is grossly unsanitary, the water can contain pathogenic, toxigenic, or harmful agents.  It could cause server illness or death if ingested.  Sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, etc. 

*ATTENTION:  The categories of water damages are temporarily set its category. Category 1 Water can become Category 2 Water and Category 2 Water can turn into Category 3 Water with the factors of time and temperature. If left untreated, the water damage can worsen and become more severe.

Step 2: Setup floor protection 

The unaffected floors are still an investment in your residential or commercial property.  Thus we take every precaution to protect your floors as we bring in our equipment to start the remediation in the affected areas.

Step 3: Water Extraction 

Our team will use water extraction equipment to remove any standing water out of your property before beginning the drying process. The faster  we can get water out of the property, the less damage the structure is likely to incur.

Step 4: Remove Contents from Affected Area 

Once all the standing water has been extracted we begin to remove the contents from the affected areas or put them on furniture blocks and assess its damages.  

Step 6: Remove Soiled Building Materials 

We removal all affected building materials/finishes that needs to be discarded

Step 7: Clean and Disinfect 

Clean and disinfect the affected areas with a botanical disinfectant that kills 99.99% of germs.  A disinfectant that has been reviewed for safety, efficacy & environmental impact by Health Canada.

Step 8: Drying & Dehumidification 

Once standing water, affected contents and building materials/finishes have been removed  from your property, we’ll use dehumidifiers and air movers to dry out the interior, including walls, floors, and other finishes that can be salvaged. HEPA air scrubbers may also be used when there is any concern about contaminants or pollutants that may exist.

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